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- Will other people be able to see or
access my accounts?
- What if I forgot my password or it
doesn’t work?
- Is there a fee for online banking?
- What is bill payment and is there
a fee?
- What type of browser is necessary
to access online banking?
- Can I see an example of FCBOnline Banking
before I sign up?
- How do I bookmark my screen?
- Does FCBOnline Banking use cookies?
- What is a cookie?
How do I sign up for FCBOnline
Banking?
Go to the “First Time User” page and read the disclosure. Click “I Agree” and fill out the form on the following page. If you have any problems, please contact us at 1-800-431-1567.
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Will other people be
able to see or access my accounts?
No. Only the signers of an account, using their password
can view or access the accounts. In addition, to insure
our customers have the highest level of security available,
we require the use of a "strong encryption"
(128-bit) browser (see Security).
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What if I forget my
password or it doesn’t work?
If your password does not allow you access to your
accounts, please contact us at 402-528-3223, Monday
through Friday, from 9:00 a.m. to 3:00 p.m., Thursday
till 5:00 p.m.
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Is there a fee for online banking?
No. There is no additional
fee to access your accounts through FCBOnline Banking.
You can view transactions or make transfers free of
charge.
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What is bill payment
and is there a fee?
FCBOnline Banking offers a bill payment feature in which you can pay all of your bills electronically.
This service is free.
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What type of browser
is necessary to access online banking?
To ensure the highest security, a browser using 128-bit
encryption is required. To verify if your browser is
compatible, click on the "Browser Check" button
located in the online banking menu under "Security".
If your browser is not compatible, you may download
a new browser by clicking on one of four browsers offered
under the same "Security" section.
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Can I see an example
of Online Banking before I sign up?
Yes, click on the "Demo" button under Online
Banking.
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How do I bookmark my
screen?
For fast and direct access to a particular screen,
you can add a bookmark by using your browser’s
bookmark command. This will allow you to access this
particular page directly in the future.
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Does FCBOnline Banking use cookies?
One of the ways we recognize you is by placing a cookie on your computer when you sign up for our FCBOnline Banking service. When you sign in after that, your Web browser sends us this cookie, which lets us know that you’re using your own computer. The cookie is visible only to the Online Banking site at First Community Bank and does not contain any personal information.
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What is a cookie?
A cookie is a piece of securely-coded information sent by First Community Bank to your computer when you sign up for our Online Banking service. Cookies include a randomly generated, unique number used as a sign or registration identifier. Every time you log in from that same computer, your Web browser then sends us back this cookie, which is a security feature that lets us know that you’re using your own computer.
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