Lost or Stolen Debit Card Information


 

Important Phone Numbers

For lost or stolen debit cards outside of normal banking hours, call the Fiserv Fraud Department at (800) 472-3272.  During regular business hours contact us at (800) 431-1567.

 

Account Protection

You may not know it, but you have round-the-clock protection against the increasingly savvy perpetrators of debit card fraud.  That's because the debit cards we issue at First Community bank are protected by FraudWatch Plus.  This product uses industry leading technology, tools and expertise to manage fraud similar to what your credit card company may be using to help protect you.

Trained analysts will watch for suspicious activity on your behalf 24/7, 365 days a year.  When a transaction is not consistent with your usual card activity, you will receive a call from Fraud Prevention Services to verify the authenticity of the transaction.

Please remember . . . .

It is important that we have your current phone numbers on file so you can be reached by Fraud Prevention Services in the event suspicious or unusual activity is recognized on your account.

If you will be traveling internationally or outside your normal geographic area, contact us first and we will make sure your card is working for you while you travel.

If you ever receive a call from Fraud Prevention Services, know that they are doing their job to prevent potential fraudulent use of your debit card.

Fraud Prevention Services will only ask for the last four digits of your social security number.  They will NEVER ask for the following information:

 

Fraud is a serious business, and can hit anytime.  That is why we are always on guard to detect and prevent fraud from happening to you.